Front Desk Agent
Answers the call and books the job while the customer is still on the phone.
- TYPICAL INPUT
- An inbound customer call or text.
- OUTCOME
- Job on the board, confirmation sent after your approval, owner pinged.
Nine agents, named like the people you would otherwise hire. You talk to one Chief Agent in your messages; it runs the rest across the systems you already use, and every commitment waits for your approval.
Left is your phone, and it never changes. Right is the outside system each agent is acting in. Pick a scenario.
Simulated walkthrough, not live telemetry. Both panels are drawings: the demo performs no real sends, filings or integrations. Gmail shown here is a connector the Chief Agent Officer actually implements. The SMS, CRM and store panels are marked EXAMPLE: the SMS and store connectors have not shipped, and the shipped CRM connector covers contacts and pipelines, not the bank-feed and payment actions drawn here.
You never manage the agents. The Chief Agent Officer instructs them. You just speak to the Chief Agent. Routine steps run on their own. Anything that commits you, booking a slot, sending a reply that settles a customer issue, holding a payment, filing your records, waits for your approval.
One conversation on your side. Four moving parts behind it.
The Chief Agent is the only agent you ever message. No dashboards to learn, no nine separate bots. It carries the conversation and owns the follow-through.
Behind the thread, the Chief Agent Officer routes each request to the role built for it, the roster below, and keeps them coordinated so you never manage an agent directly.
Specialists work inside the tools you already run through connectors like Gmail and Google Workspace. Your records and decisions become one shared brain the whole roster draws on. Nothing gets moved.
Routine steps run on their own. Anything that commits you, booking a slot, a reply that settles an issue, holding a payment, filing records, stops and waits for your approval in the same thread.
A role catalog, not a bundle. Remote ships one orchestrator plus three pre-built specialists; Shipped ships one orchestrator plus five custom specialists. We scope which roles your work actually needs on the call.
Answers the call and books the job while the customer is still on the phone.
Runs incoming client requests so nothing waits on a coordinator.
Clears the inbox down to the few things that genuinely need you.
Reconciles the week and flags what looks off before it costs money.
Keeps repeated internal work moving without another coordination layer.
Closes out the books overnight so mornings start decided, not buried.
Preps the month-end close before you go asking for it.
Watches the evidence and keeps the human gate explicit.
Refreshes CRM context and preps the follow-up.